Useful Information when visiting the practice

Information for new patients

For any emergencies:

Please telephone 020 8850 8515 for the most up to date information.

Opening Times

09:00 to 6:00 Mon to Thurs 09:00 to 5:00 Friday. Closed for lunch between 13:00 and 14:00. We offer extended opening hours for Private Patients by appointment only. To book an extended hours appointment, call 020 8850 8515.

Emergencies

Please contact the rota via our answering machine on 020 8850 8515 for patients registered at our practice. Non-registered patients may be seen by appointment only during normal surgery hours and subject to availability.

Out of working hours, please telephone the practice telephone number 020 8850 8515 and information will be given on how to contact the emergency service.

Our Location

The dental practice is at 5 Westmount Road, Eltham, SE9 1JB. We are situated a hundred yards from the junction of Westmount Road and Eltham High Street.  Sat Nav location SE9 1JB

Public Transport

The B16 bus stops directly opposite the practice. The 132, 162, 286 and B15 buses stop 2 or 3 minutes walk away in Eltham High Street. Eltham railway station is approximately 10 minutes walk from us and has connections to central London and Kent.

Parking

Where to park when visitingThere is on-street parking on Westmount Road and some of the nearby roads to the east of the practice. Nearer the high street in Gourock Road, Blunts Road and Beechill roads, there are metered parking areas which are seldom busy and reasonably priced. We have a disabled parking bay for valid badge holders which may be used whilst receiving treatment.

Please allow an extra 10 – 15 minutes to find a parking space.

 

NHS Policy

Our NHS policy is that we will accept children (up to 19 years of age if in full time education) and adults with FULL exemption subject to our availability of spaces. The position changes from day to day and prospective patients should enquire about availability before seeking NHS treatment.

New Patients

New patients are requested to complete the medical history form prior to their visit. Can you please bring your completed form with you on your first visit. We accept Mastercard, Visa and Visa Connect cards and payment is required as treatment progresses. Payments by credit card are accepted for payments over £20.

Please leave an extra 10-15 minutes before the appointment for parking.

Cancellations may be charged if less than 24 hours notice is given

Patient Feedback Form

We welcome any comments or complaints about the care you have received so we can continue to improve our service. You can download our patient feedback form here. You may return any comments anonymously if you prefer. Full details of the return address are contained in the form.

We Take Visa Mastercard & Connect Cards

Any prices quoted or found on our website do not constitute a contract. A full written estimate is available on request.